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New mobile check-in: fast and easy | VA Health Care Salt Lake City

The VA Salt Lake City Health Care System is rolling out mobile check-in for appointments at select clinics beginning Monday, June 13, 2022. While you can still check in at the clinic office, the new mobile check-in can help you save time in just three simple steps.

1) When you arrive in the clinic area, locate the mobile check-in and scan the QR code with your smartphone or text “check-in” to the number on the mobile check-in poster. Click send.

2) Tap the link sent to you. Enter your last name and the last 4 digits of your social security number.

3) Show up for your appointment. You may be asked to review your contact details, emergency contact and loved ones. If correct, press “yes” to confirm.

If you answer no to any of the questions above, you must check in with a member of staff.

Check in for your appointment with the blue “Check in now” button. Once you’ve completed mobile check-in, you’re ready to sit down and a VA staff member will pick you up.

No smartphone? Our staff is honored to check you in for your appointment and answer any questions you may have. Check-in is the same whether you complete the process with a mobile check-in or a staff member.

Primary care (the blue clinic), physiotherapy/occupational therapy and the musculoskeletal clinic will be the first to offer mobile check-in with other services to follow over the next month. The kiosks will remain in place throughout the summer as we roll out mobile check-in across the healthcare system.

Thank you and see you soon at your next appointment.